You will receive an email shipment notification when your order has shipped. Rest assured that all orders are being shipped in the order in which they were received. Please be advised that we’re experiencing shipment delays due to impacts associated with Covid-19 and are unable to provide an estimated shipment date for your order.
Please note that refunds are not offered for merchandise returned after the 30-day period. Original shipping and handling charges cannot be reimbursed. The refund will be applied to your original credit card or payment method. Allow up to 5 business days after receipt in our warehouse to process the refund. Once we receive the items and inspect them you will receive your refund. Merchandise that has been worn, used, altered or damaged will not be accepted. Returned merchandise must meet the below requirements in order to be accepted for a refund.Īll items must be in original condition with original tags attached. Returns: Customers should bear the return shipping fees themselves we will refund(deduct the $9.99 shipping fee we paid when shipping the goods include free-shipping products) to customers once we receive the products. Returned merchandise must meet the below requirements in order to be accepted for a refund. All returns are being processed in the order in which they were received.Įxchange: Customers should bear the return shipping fees themselves we will re-send products to customers once we receive the products. Unfortunately, we cannot refund your original shipping charge, We are experiencing operational delays as a result of Covid-19 please allow extra time for processing of your return. Corporate gifts must be returned exclusively to Please return merchandise in its original box if possible and include the provided return slip with returns instructions. If customers return products to an address without our permission, we have rights to refuse the returns or refund. We will NOT provide any return label, and customers need to send the tracking number to our customer service by email. Customers need to apply through and get consent by our customer serivice. Items must be returned in accordance with the requirements outlined below, within 30 days from the date of delivery to a specified address which our customer service will provide. Eligible returns of products purchased on be made by mail.
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